At Monte Shirts, we aim to provide a seamless shopping experience from order to delivery. This Shipping Policy explains how we handle shipping, delivery times, costs, and related information for orders placed on our website, www.monteshirts.com.

1. Order Processing

• Order Confirmation: Once an order is placed, you will receive a confirmation email detailing your purchase.
• Processing Time: Orders are typically processed within 1-2 business days. Processing time may extend during holidays or high-demand periods.
• Order Changes: If you need to make any changes to your order, please contact us at [email protected] within 24 hours of placing the order.

2. Shipping Options and Delivery Times

We offer the following shipping options to ensure you receive your order in a timely manner:

• Standard Shipping: Estimated delivery time is 5-7 business days from the shipping date.
• Express Shipping: Estimated delivery time is 2-3 business days from the shipping date.

Please note that delivery times may vary based on your location and other factors beyond our control, such as weather delays or shipping carrier issues.

3. Shipping Rates

Shipping costs are calculated at checkout and vary based on your location and chosen shipping method.

• Standard Shipping: $5.99 or free for orders over $50.
• Express Shipping: $12.99 for all orders.

4. International Shipping

Currently, Monte Shirts only ships within the United States. We are working to expand our shipping regions in the future, so please stay tuned for updates.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your order's status on the carrier's website.

6. Shipping Restrictions

We cannot ship to P.O. boxes, APO/FPO addresses, or certain remote locations. If your address falls under any restrictions, we will contact you to make alternative arrangements.

7. Delayed or Lost Orders

If your order has not arrived within the expected delivery time, please reach out to us at [email protected] or +1 (555) 944-3521. We will work with the shipping carrier to locate your package and keep you informed.

8. Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us within 7 days of delivery. Provide photos of the damaged packaging and items for our records, and we will arrange a replacement or refund.

9. Returns and Exchanges

For more information on returns, please refer to our Return Policy.

Contact Us

If you have any questions about our Shipping Policy, please feel free to contact us:

Monte Shirts
Email: [email protected]
Phone: +1 (555) 944-3521